eg77 Responsible Gaming — Play Safe, Stay in Control

Our Commitment to Responsible Gaming

At eg77, responsible gaming is not an afterthought — it is a core part of how we run our platform. We are committed to providing every player in Bangladesh with a safe, transparent, and enjoyable betting environment. That means giving you the tools to manage how you play, ensuring you always remain in control of your time and money.

Gambling is a form of entertainment. It carries financial risk, and it is possible to lose money. eg77 never portrays gambling as a reliable source of income or a solution to financial difficulties. We strongly encourage all players to set personal limits before they begin playing and to treat every wager as the cost of entertainment, not an investment.

Age Restriction — 21+ Only

eg77 is strictly a platform for adults aged 21 and above. We do not permit anyone under the age of 21 to register an account, make a deposit, or participate in any form of gambling or sports betting on our platform. This policy is enforced through mandatory age verification checks carried out before any account is activated.

If we have reasonable grounds to suspect that an account is being used by someone under the age of 21, or that a user provided a false date of birth during registration, we reserve the right to immediately suspend that account, withhold any pending withdrawals pending investigation, and permanently close the account if the age violation is confirmed. Any winnings accumulated during a period of underage use will be forfeited.

Responsible Gaming Tools Available to You

eg77 provides a suite of practical tools that you can activate at any time through your account settings or by contacting our support team. These tools are designed to help you maintain healthy gambling habits and prevent your gaming from becoming a problem.

Setting and Managing Your Deposit Limits

Deposit limits are the most effective tool for keeping your gambling spend within a budget you are comfortable with. Here is how they work on eg77:

• 1
  Choose Your Limit Type

  Select daily (24-hour rolling), weekly (7-day rolling), or monthly limits denominated in BDT. All three can be active simultaneously.

• 2
  Immediate Enforcement

  Once you set a limit, it takes effect immediately. Any deposit that would exceed your set limit will be declined until the limit period resets.

• 3
  Reducing vs. Increasing Limits

  Reducing a limit takes effect immediately. Increasing a limit requires a 48-hour cooling-off period before the higher limit becomes active — this protects you from impulsive decisions during a losing session.

Time-Out and Self-Exclusion

Warning Signs of Problem Gambling

Gambling can become a problem for some people, regardless of how experienced or disciplined a player they are. The following are warning signs that your gambling may be shifting from entertainment to a problem. If you recognise several of these in your own behaviour, we strongly encourage you to use eg77's responsible gaming tools or contact our support team:

Recognising these signs is an act of courage. eg77 is here to help you take the next step, whether that means setting a deposit limit, taking a time-out, or requesting self-exclusion. You do not have to wait until things feel out of control — reaching out early is always the right choice.

Tips for Playing Responsibly

• 1
  Set a Budget Before You Play

  Decide in advance how much you are comfortable spending in a session and stick to it. Use eg77's deposit limit tools to make this automatic.

• 2
  Play for Fun, Not to Win Back Losses

  Every bet has an independent outcome. Chasing losses leads to bigger losses. If you have hit your budget for the day, close the app and return another time.

• 3
  Keep Track of Time

  It is easy to lose track of how long you have been playing. Use eg77's session alert feature to receive reminders when you have reached your intended play time.

• 4
  Never Gamble Under Pressure

  Do not use gambling as an escape from stress, emotional difficulties, or financial problems. These states impair judgement and increase the risk of problem gambling.

• 5
  Balance Gambling with Other Activities

  Gambling should be one leisure activity among many. Make sure it does not crowd out time with family, physical activity, social life, or professional responsibilities.

Protecting Minors

eg77 takes the protection of minors extremely seriously. Our platform is intended exclusively for adults aged 21 and above, and we use a combination of age declaration at registration and document-based verification to enforce this requirement. Any account found to have been created by or on behalf of a person under 21 will be permanently closed and all associated funds forfeited.

If you share a device with younger family members in your household in Dhaka, Chittagong, or elsewhere in Bangladesh, we strongly recommend that you log out of your eg77 account when you are not using it, use a strong password that others cannot guess, and consider enabling screen lock on your device when the eg77 platform is open.

Getting Help — Contact eg77 Support

If you feel that gambling is becoming a problem for you, or if you simply want to use one of the responsible gaming tools described on this page, our support team is available to help. There is no judgement — we are here to assist you, and every request is handled with complete confidentiality.

eg77 Platform Safety Commitments